Privacy Policy

Last updated: December 2024

1. Introduction

ScriptieTutor ("I", "my", or "me") is committed to protecting your privacy. This policy explains how I collect, use, and protect your personal information when you use my services.

2. Information We Collect

I collect information you provide directly:

  • Contact information (name, email, phone number)
  • Academic information (university, study program, thesis topic)
  • Documents and files you share for tutoring purposes
  • Communication records (emails, chat messages, session notes)
  • Payment information (processed securely through third-party providers)

3. How We Use Your Information

I use your information to:

  • Provide and improve our tutoring services
  • Communicate with you about sessions and progress
  • Process payments and send invoices
  • Respond to your inquiries and support requests
  • Send relevant updates about our services (with your consent)

4. Data Protection

I implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your documents are stored securely and access is limited to authorized personnel only.

5. Data Retention

I retain your personal data only for as long as necessary to provide my services and comply with legal obligations. Upon request, I will delete your personal data and any documents you have shared with me.

6. Sharing Your Information

I do not sell, trade, or rent your personal information to third parties. I may share information only with service providers who assist me in operating my business (e.g., payment processors), and only to the extent necessary for them to provide their services.

7. Your Rights (GDPR)

Under the GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

8. Cookies

My website uses essential cookies to ensure proper functionality. I may also use analytics cookies to understand how visitors interact with my website. You can control cookie settings through your browser preferences.

9. Changes to This Policy

I may update this privacy policy from time to time. I will notify you of any significant changes by posting the new policy on my website with an updated revision date.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact me at info@scriptietutor.nl.